With the popularity of ridesharing services like Uber and Lyft increasing, it’s important to understand how these companies work so you can benefit from the service they provide. Media coverage has a lot to say about these companies, and not everything you hear is true. Below you’ll find some of the most common myths about Lyft and Uber, and where they fall on the true or false scale.
Myth #1: Lyft and Uber drivers don’t do perform background checks on their drivers.
Before you can drive for Lyft or Uber, they’ll want you full name, birthdate, Social Security number, driver’s license number, car insurance information, and proof that your vehicle is inspected and safe.
Both companies use this information to perform background checks; however, the checks might not be as comprehensive as they could be. Both companies use third-party screening to perform background checks. Uber uses Checkr and Lyft uses Sterling BackCheck. While both of these checks comply with state and federal standards, FBI backgrounds check may contain more information.
Myth #2: Uber drivers can’t accept tips.
When Uber began, they promoted a “no tip” policy. The idea was that while you might have needed to carry cash around while taking a taxi, all you needed for Uber was your phone. Uber passengers could tip if they wanted to; however, unlike Lyft, Uber did not have a tip option on their app. Tips could only happen in cash.
Today, Uber passengers are still not required to tip; however, there’s more pressure to because it’s now included in the app. Some drivers started posting signs to encourage tipping and have given passenger lower ratings if denied the extra cash.
Myth #3: Surge pricing exists to gouge riders.
Surge pricing goes into effect when demand spikes all at once – like on a Saturday evening in the city. It’s an automatic algorithm. The surges occur to give drivers a reason to keep driving. The system is set up so that when you really need a ride, you can get one.
Myth #4: Lyft and Uber drivers are covered by expensive insurance policies.
First off, it’s important to recognize that all rideshare drivers are required to meet their state minimums for car insurance. But while Lyft and Uber may suggest their drivers are covered under million-dollar policies, the fact of the matter is those policies are secondary and not required.
Myth #5: It’s more expensive to be dropped off at bars or popular spots.
This myth most likely exists because people are going to these spots during surge times. Your rideshare fair is calculated by adding the base fair to the miles traveled to the amount of time it took to get you there. It has nothing to do with where you’re going.
Myths or no myths, the service these ridesharing companies offer is provided by other people. Because of that, there’s always the chance of an accident occurring. If you’re in a rideshare accident, it can be difficult recovering the compensation you deserve. Our nationwide rideshare accident lawyers believe you have the right to seek a financial award after a rideshare accident. Contact us today to learn more.