Rideshare apps like Uber provide people with options to getting around an area they don’t know and when they’re without a car. However, Uber has had its issues in the past, with 103 of their drivers accused of sexual assault or abuse. In addition to this, they’re also working on how to quicken emergency responses in the event of an accident. Uber is implementing several new safety features that will help improve overall safety and reduce the number of accidents.
To be an Uber driver, one must be the minimum eligible age to drive, have a valid US license, have one year of driving experience as a licensed driver, although those under 23 years old must have three years of experience, and have an eligible car with four doors. They also need to submit proof of residency, insurance, send a profile photo, and answer questions about criminal history and their driving record.
Uber has faced criticism for their hiring process and that it’s not thorough. The company is taking steps to make their rideshare service more thorough and to provide more information to users.
What New Safety Features Is Uber Introducing?
Uber started making these changes to their company in April 2018. The new features could potentially save lives and keep people safe.
- Emergency Response. Uber is adding an emergency button that will allow the user to call 911. The app will also provide information about the user’s location on a map and as an address. This will allow people to call for help and give the 911 operator the information they need to paramedics can get to the accident as quickly as possible. For those in critical condition, these minutes are crucial.
- Route Tracking. Uber will start keeping record of the route the driver used to get the user to their destination. This can help prevent drivers from taking longer, more complicated routes in an effort to make the user pay more for their ride.
- Safety Center. The app will have a designated area where users can get all the information they need about safety. This center will include information about Uber’s partnership with law enforcement and the driver hiring process. Users can also find out more about how insurance works and Uber’s guidelines and policies for users.
- Trusted Contacts. They’ve improved the trusted contacts so riders can appoint five people to get details about their Uber ride so other people know where they are and information about their driver. Friends or family members can see that the user has arrived safely at their destination. Conversely, if something is wrong, there are five other people looking out for the user and have concrete information about their whereabouts.
- Improved Driving Screening. Uber will start doing background check reruns, so they’re making sure their drivers don’t have a criminal record and their car is insured and safe. The company will be informed if one of their drivers has engaged in dangerous or criminal activity, such as driving while intoxicated. This should give Uber a clearer idea of their drivers and they can also make sure they’re hiring ones who are responsible and safe.
- Protected Cell Numbers. The user’s cell number will be hidden so drivers can’t communicate with them on their personal device after the ride is over.
With these features in affect, users have more information and better resources to protect themselves. But this doesn’t mean that there won’t ever be an issue with Uber again in the future.
While the new safety features may help prevent accidents, there are still going to be situations where an Uber car is involved in a car accident. If you’ve been injured in an Uber accident, the claims process can be complex because it depends on the specific details of your accident. You may be able to hold Uber liable, but in some cases the driver themselves will be held liable. There’s also the concern of uninsured or underinsured motorists. An Uber accident lawyer from Rideshare Law Group can help you with your claim.
We’re well-versed in the complexities of rideshare insurance policies and will fight for your rights every step of the way. When an accident makes you unable to work and you’re facing piles of medical bills, settling quickly may seem like a favorable option, but this will likely get you less compensation you deserve. With Rideshare Law Group at your side, we’ll carefully look into your case and make sure you get the compensation you deserve. Give us a call today to schedule a consultation.