While rideshare companies offer useful services to people who are looking for a quick, efficient, and fairly inexpensive form of travel, there are negligent drivers that put passengers at risk. Any driver, whether they’re working for a rideshare company or not, can be reckless behind the wheel. Based on how rideshare companies work, however, it’s important to question if the systems indirectly encourage drivers to ignore or break traffic laws.
The Flaws of the Rideshare System
Uber and Lyft work in a similar way, and the system is fairly simple. Smartphones connect drivers with riders. When a person requests a ride, a nearby driver can accept the request. The rider is given an estimated time of arrival and is notified when their driver arrives. When the rider enters the vehicle, the driver will confirm the drop-off point and start the ride. Once the car reaches the destination, the rider exits and they are automatically charged for the fare on the preferred payment method. Some cities give riders the option to pay cash. When the trip ends, both parties are asked to rate each other.
The question as to whether Uber and Lyft indirectly discourage proper driver techniques derives from how drivers are motivated. The more rides a driver picks up, the more money they can make. Drivers have the option to choose their own hours and how long they’ll work. If a driver is looking to make as much money as possible, they may speed to pick-up and drop-off locations. They may also disregard stop signs or traffic lights to cut down on time. Additionally, because drivers can work as long as they want, a driver looking to make money over long hours could start to drive fatigued. When reckless actions are made in hopes of maximizing profits, accidents are a real possibility.
How Rideshare Companies Monitor Drivers
While rideshare companies do not directly encourage drivers to ignore traffic laws, some drivers are still negligent. In order to monitor how their drivers are doing, there are two systems in place. First, a dual rating system allows drivers and riders to give feedback about the trip. If a driver receives consecutively poor ratings, the rideshare company can evaluate the comments, determine if they are a danger, and decide if disciplinary action is needed.
Additionally, riders can report drivers if they make dangerous driving decisions or act inappropriately. Representatives from Uber or Lyft will contact the passengers to get more information about their ride. If it’s clear that the driver acted recklessly, their contract could be terminated.
If you’ve been involved in an accident while riding in an Uber or Lyft, you could be facing a difficult legal battle. If you believe your driver caused the accident, you’ll need the help of one of our lawyers to prove you were wrongfully injured. Building a case against a rideshare company can be challenging, but our nationwide attorneys have years of experience helping accident victims. Contact us today to set up a free consultation.