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Uber’s Forced Arbitration Clause Is Unenforceable

Published on Feb 1, 2021 at 9:06 am in Rideshare Lawsuits.

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The Massachusetts Supreme Judicial Court has ruled that Uber cannot bind plaintiffs bringing discrimination claims against it to the forced arbitration agreement stated in its online terms and conditions. According to the Court, plaintiffs did not have reasonable notice of the contract’s terms, nor had they assented to the terms.