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Uber Testing Cell-Phone Ride-Hailing Service in Arizona

Published on Feb 14, 2020 at 8:00 am in Rideshare Services.

While Uber has always operated through their app, they’ve rolled out a new toll-free number in Arizona that people can use to book a car without needing a smartphone.

According to a news article from CNN, passengers looking for a ride can call 1-833-USE-UBER. There, they’ll reach an Uber contractor who will book a ride for them through the app. Customers can book a number of options, including Uber X, Uber Black, and Uber Comfort. The passenger will receive a price quote, driver details, expected arrival time, and receipts via text message.

Uber Pet Launches in Cities Across the Country

Published on Feb 13, 2020 at 7:35 am in Rideshare Services.

In places like Chicago, Boston, Austin, Nashville, Philadelphia, and D.C., Uber passengers now have the option of bringing their pets along for the rides they order. Uber Pet is a new feature under the app’s “Choose a Ride” option. Riders are matched with a pet-friendly driver.

In addition to a $4 to $6 surcharge, which depends on the city, riders can be charged a cleaning fee for excessive pet hair, damage, or waste. While there are no breed or size restrictions, Uber Pet is limited to one animal per trip. Drivers have the option of opting out of providing this service. If a driver opts in, they are allowed to decline a ride with a pet for any reason.

CommonSpirit Health Offering Lyft Services to Patients

Published on Feb 6, 2020 at 9:59 am in Rideshare Services.

closeup of car
There is a push to streamline and improve non-emergency medical transportation. Health systems across the country are experimenting with rideshare services like Lyft and Uber. CommonSpirit Health, a Chicago-based Catholic health system, is joining in by offering patients a ride to the hospital and home through Lyft.

CommonSpirit Health is a fairly new health system, as it’s the result of a February 2019 merger between Catholic Health Initiatives and Dignity Health. The system began testing the Lyft services last summer at some of its hospitals in Arizona and California. The system operates 142 hospitals and more than 700 care sites in 21 states across the country. They plan to roll out the rideshare program at all of its locations.

New Gig Work Bill Affects Rideshare Services in California

Published on Jan 29, 2020 at 10:17 am in Rideshare Services.

In September 2019, California passed Assembly Bill 5 – that goal of which was to convert hundreds of thousands of contract workers to employee status to institute wage floors and benefits. On January 1, 2020, the law took effect. Now, rideshare companies are fighting back. Uber and Lyft are refusing to reclassify their fleet of drivers as employees.

The new law makes it harder to gig companies to hire workers as contractors. Supporters for the bill claim companies exploit contract workers for years. Without an employee status, benefits like health coverage and workers’ compensation don’t exist. Additionally, independent contractors are not subject to government rules on minimum wage, overtime, and rest breaks.

New Short-Distance Rideshare Service Offered in Oklahoma City

Published on Jan 28, 2020 at 10:05 am in Rideshare Services.

A new electric rideshare service called Shuffle is coming to Oklahoma City. The sponsor-supported company focuses on providing rides within a three-mile radius at a flat rate of $3 per person. They offer downtown, campus, and event rides “when it’s too far to walk, but too close to drive.” Rides are offered in Norman, and the following downtown zones in Oklahoma City: Business District, Scissortail Park, Bricktown, Deep Deuce, Midtown, Auto Alley, and Film Row.

According to Oklahoma’s News 4, Patrick Clark, Shuffle founder, started the company after noticing students walking across campus while Oklahoma University football coaches got around in golf carts. All of the vehicles in the fleet are electric and look different than traditional rideshare cars or SUVs. Because the company keeps prices low with advertising, riders will see billboard-style adds on the tops of the vehicles and advertising TVs inside.