Some Uber drivers and riders have been in dangerous situations where they’ve been unable to call 911 for help. To alleviate this issue and bring peace of mind to rideshare workers and users, Uber launched a new feature allowing app users to text emergencies to 911. When a driver or rider texts 911, they can provide information about the ride, what the situation is, and their current location.
This service is available wherever “Text to 911” has been activated by area 911 officials. So far, this includes counties and cities in the following states: Arizona, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Iowa, Maine, Massachusetts, New Hampshire, New Jersey, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Texas, Utah, Vermont, and Washington State.