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How Can Lyft Better Protect its Riders?

Published on Jul 12, 2018 at 12:43 pm in Lyft Accidents.

On-demand transportation provides a simple convenience for people in need of a ride. Whether you forgot your umbrella and need a ride home from work in the rain or are going out with friends and plan on drinking, services like Lyft strive to get you from point A to point B as efficiently and safely as possible. But with national news of assaults, accidents, and even deaths while using rideshare companies, there must be more Lyft can do to protect riders.

Lyft Accidents and Incidents

In 2017, over 40 incidents were reported by riders using Lyft. These numbers are of incidents related specifically to Lyft. Uber and other ridesharing services are not included.

There were two deaths, seven alleged assaults, 13 alleged sexual assaults, two kidnappings, one report of a felon driving for Lyft, four reports of imposter drivers, and an unknown number of miscellaneous reports.

The Problem with Lyft

First off, Lyft claims to complete background and DMV checks on all possible drivers prior to hiring. Reports state, however, that a number of drivers were found to have driving or criminal records.

Lyft drivers are independent contractors. This means they are not employees of the company. They are required to have their own auto insurance to be a driver, which is what you’d most likely be dealing with in the event of an accident.

Once you download the app and agree to their terms and conditions, you are basically stating the company is not at fault if anything bad happens to you. Lyft drivers have the option to protect themselves with supplemental coverage through Lyft, which is only valid if they are transporting a passenger.

Providing a Safer Service

Lyft needs to reexamine their policies and procedures to offer a safer service to its riders. Their hiring process is something that should be examined closely.

While you need to be at least 21 to be a driver, you only need to have a minimum of one year of driving experience. Drivers will less experience, regardless of age, are more likely to end up in an accident.

In addition to altering the experience needed to be a driver, Lyft should consider performing FBI backgrounds checks to get a comprehensive look at their possible drivers. Fewer felons and imposters will slip through the cracks this way.

Rideshare accidents can be difficult to resolve, and Lyft’s policies are often confusing. If you were the victim of a rideshare accident in a Lyft car, trying to handle your situation on your own may seem daunting. Contact our Lyft accident lawyers today to seek any guidance you may need.