An Uber and Lyft driver from Chicago recently launched a new app with the intention of helping rideshare drivers connect with each other. The app, DriverChatter, is available for Uber and Lyft drivers in Chicago. There are plans to expand to cities throughout the United States.
Developed by Vivek Shah, the app aims to overcome a number of the obstacles rideshare drivers face by allowing them to chat and interact with each other on the purpose-built platform.
According to Shah, “I was thinking about how helpful it would be to chat with other drivers about the demand at O’Hare before making the 45-minute commute from home. Then it dawned on me to create an app for drivers to chat and give each other a heads up on a number of things like airport wait times, surges, prime times, and all things ridesharing.” Shah also mentioned how useful this platform could be for drivers heading to a new area. They can chat with local drivers to learn more about the area’s requirements and ridesharing culture.
Signing up to use the app is simple. It is available via the Apple App Store or Google Play Store. Drivers have the option of creating their own personal DriverChatter profile, or they can remain anonymous. To gain access, drivers have to verify their rideshare status, which can be done by taking and uploading a screenshot of their profiles. Once they’ve accessed the app, drivers can use the image sharing feature and share their locations with other drivers. The app also provides security with end-to-end encryption to protect users.
Currently, drivers have access to a walkie-talkie mode and the ability to create their own chatrooms. As the app expands to other parts of the United States, drivers will be able to select their city’s chatroom, so they only have to sort through information that’s relevant to them. In addition to the chat features, video sharing is currently in development.
While this app does have the potential to help rideshare drivers provide better trips for passengers, it won’t do anything to solve the issue of driver negligence. When an Uber or Lyft driver fails to follow the rules of the road, acts recklessly behind the wheel, or takes advantage of passengers, legal options are available to the victim. If you have questions about filing a rideshare accident claim, schedule a free consultation with the Rideshare Law Group today. We’ll review your case and give you an idea of how best to proceed to secure your future and hold the negligent driver accountable for their actions.