Some Uber riders in Philadelphia are receiving messages from Uber, informing them there accounts have been disabled until further notice. Suspensions are a result of a “public health concern” related to the COVID-19 outbreak. According to three riders who spoke with Philly Mag, they are uncertain as to why their accounts were blocked.
Uber’s decision and its message to blocked riders have left far more questions than answers. Some riders are wondering if a driver reported them for coughing or if their driver was exposed to the coronavirus. Others speculated they could have been exposed to the virus after an infected rider departed from the car they used.