In Pennsylvania, Uber operates their business under the subsidiary Rasier-PA. In May 2018, the Pennsylvania Public Utility Commission (PUC) audited the company and determined their driver background check process and safety features were inadequate. There are, however, steps Uber can take to better screen drivers for safety violations and improve riders’ experiences.
Prior to working as a driver for Uber, prospects are required to undergo a series of background checks. This includes their personal information, employment history, motor vehicle record, and criminal record. All the background checks are conducted by Checkr, and a team from Rasier-PA evaluates the results to make a final decision. Once the person has been cleared, they can activate their driver profile and begin accepting rides.