Rideshare companies have been facing several issues lately. There have been reported incidences of sexual assault from drivers, discrimination, the hiring and training process, and keeping records of these events. But there’s also another major issue: driver imposters.
People are posing as drivers for major rideshare companies like Uber and Lyft and scamming people by having them swipe their credit cards before they get to their destination. The people being scammed are paying much more than what they would with the regulated companies. It’s also terrifying to think they were in a car with a stranger who wasn’t verified by these companies at all.
How Do These Incidents Happen?
When people are using a rideshare app, they have a destination to get to and that’s what they’re focusing on. People are also used to rideshare companies so they probably wouldn’t expect someone to impersonate a driver. It’s easy to tap on the car window and give the driver your name and ask if this is the correct car. All they have to do is say yes. Then, when you get to your destination and they ask you to swipe your card, you may not think anything of it and don’t want to shortchange the person who just drove you. Unfortunately, imposters are preying on a person’s trust and decency.
What Safety Measures Are Being Implemented?
Rideshare companies want their customers to be able to use their services safely. Some measures that are put forward in some of the rideshare apps are emergency buttons, a designated contact getting live details about a ride, and regular background checks for drivers.
But there is still public outcry for more comprehensive solutions that will change things in the long run. They claim that while these solutions are commendable, they are short-term solutions.
Can You Avoid Being Scammed?
When you know what to look for and how to recognize the signs of a scam, you can avoid being the next victim. With more people aware and alert, there’s a good chance that the imposters will no longer get away with scamming people.
These following tips will help you make sure you’re with the correct Uber or Lyft driver and not an imposter:
- Match Up License Plates.
- Single Travelers Should Ride in the Backseat.
- Match Your Driver with the Driver’s Photo.
- Don’t Reveal Your Name.
- Ask the Driver Who They Are Picking Up.
- Let Someone Else Know You’re in an Uber, Lyft, etc.
You may feel silly taking all these precautions, but your safety has to come first. Even if you’re at a busy, crowded area like an airport or are pressed for time, these steps will probably take two minutes total. After these two minutes are up, you can comfortably get in the car knowing that you’re with the correct driver from the rideshare company and won’t have to worry about being scammed.
The Rideshare Law Group protect those who have been injured by a rideshare company. Contact us today for a free consultation.