In the summer of 2019, Veo ran an electric scooter pilot in Chicago. The program featured ten companies to determine whether scooters could be a viable form of alternative transportation in the city. This summer, Veo plans to run a second e-scooter pilot program to test new features and implement new policies based on last year’s feedback.
Veo, a three-year-old electric scooter company, serves over 50 cities with e-scooters and bikes – both of which do not require charging stations. The company makes money charging rental and membership fees. To preview what the second pilot program will look like and for information on the future of the industry, Medill Reports interviewed Veo’s chief executive Candice Xie.
The company chose Chicago because of its talent pool. With the first pilot program, they discovered most riders were utilizing the e-scooters for their first and last mile of transportation – like when getting off a train or bus and using the scooter to get home.
In regard to what makes Veo unique from other companies like Bird and Lime, Veo designs, manufactures, and deploys their own scooters. This means that they’re constantly introducing new technology to the industry. For example, they recently unveiled Veo Cosmo – a new type of scooter designed for shared use. The electric scooter increases accessibility, as it accommodates riders of different ages and body types.
Compared to other companies that participated in the pilot, Veo didn’t have any accidents in Chicago. To provide safe vehicles, they focus on building scooters with the best quality hardware. They also introduced helmet detection technology, which is similar to iPhone facial ID. When a rider scans their face and a helmet is recognized, the company grants a 10% to 20% discount for that trip.
With the second pilot program, Veo anticipates more regulations. The company believes electric vehicles will have a larger role in transportation in the future to reduce emissions and promote sustainability. Long-term, the company focuses on micro-mobility. They believe light vehicles combined with public transportation services will be the future of the transportation industry in urban areas.
While e-scooters are an eco-friendly alternative to other rideshare companies, the devices have the potential to be dangerous. All around the country, users are getting injured in accidents involving electric scooters. If you’ve been involved in and crash and sustained injuries because of someone else’s negligence, you have the right to legal recourse to seek compensation for your losses. To learn more, contact the Rideshare Law Group today.