The first employee-based, on-demand rideshare and delivery company is expanding its service area. Originally based in Texas in Houston and Dallas, Alto has announced its expansion to Los Angeles. The company is offering both pre-scheduled and on-demand rides in the city, including to LAX.
In a statement regarding the expansion, Alto’s co-founder and CEO said, “At such a critical time, we’re thrilled to bring Alto’s elevated rideshare and delivery experience to the Los Angeles market. Knowing how many people have benefited from our consistent, high-quality and safe offerings in our initial market in Texas, we know we have a lot to offer to the LA community.”
The foundation of Alto’s business is safety. Each driver is a W-2 employee and undergoes an extensive background check in addition to a safety and defensive driving training program. According to the company, drivers have access to the tools needed for a successful ride 100% of the time, with technical support embedded into Alto’s dashboard including destination confirmation, navigation preferences, and more.
In addition to passenger rides, Alto’s concierge service offers solutions like corporate or personal courier service, customer or employee courtesy rides, and food pick up and delivery. Alto’s uniformed delivery drivers are also able to shop, purchase, and deliver a variety of needs from anywhere. Members are always up to date with real-time monitoring and texting capabilities.
In addition to its technological features, Alto has also set the standard in cleanliness in the rideshare industry. It’s vehicles undergo service checks, deep cleaning procedures, and between-ride cleanings with EPA-registered disinfectants.
In addition to the daily cleanings, each vehicle’s high-touch surfaces like interior and exterior door handles and headrests are disinfected between each trip. The company has also double-downed on its safety efforts by outfitting each vehicle with custom plexiglass barriers between the driver and passenger compartments and installing HEPA cabin air filters that remove 99.9% of airborne particles.
While Alto focuses on safety, that doesn’t mean the company’s drivers will be immune to accidents. In the event you’ve been involved in a rideshare accident, it’s important to understand what your legal rights and options are. Crashes can result in serious injuries and losses, and rideshare companies aren’t always willing to cover those losses.
At the Rideshare Law Group, we represent accident victims with the goal of helping them recover and holding any negligent parties accountable for their actions. To learn more, contact us today.