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Uber Launches Prescription Service in Seattle

Published on Aug 24, 2020 at 8:07 am in Rideshare Services.

In an effort to continue to meet demand during the COVID-19 pandemic, Uber has launched a prescription service in Seattle. The goal is to meet the needs of those who are unable to leave their homes amid the pandemic.

The service is being launched in collaboration with the prescription delivery startup NimbleRx. NimbleRx, originally based out of California, started being noticed for pairing pharmacies with delivery groups to offer same or next-day delivery. In the near future, the goal is to have an average wait time of 30 minutes or less to receive a prescription.

In an interview with Forbes, Dan Trigub, head of Uber Health, said, “We’re not just moving people. We can get prescriptions into their home. We are integrating with a best-in-class pharmacy solution that pharmacies have access to and giving them the opportunity to provide delivery for their prescriptions.

The new prescription service particularly targets the aging baby boomer market. With mounting prescription needs, that segment of the population, particularly during the pandemic, is looking for on-demand prescription delivery in an attempt to avoid in-person visits to drugstores, pharmacies, and doctor’s offices.

In addition to Seattle, the service is also being offered in Dallas, Texas. There are plans for continued expansion—assuming the program is successful. NimbleRx has already accumulated around $60 million in funding.

In response to the partnership, Talha Sattar, founder and CEO of NimbleRx, released the following statement: “Now more than ever, it is critical that people get their medications safely and efficiently, and over the last several months we have seen a significant increase in demand for prescription delivery from both consumers and retail pharmacies. Through this partnership with Uber Health, we are able to dramatically increase the availability of on-demand delivery of an essential product like prescriptions, which is leading to a further increase in demand in all markets we are already active in.”

This is not the first time Uber has launched a non-emergency medical transportation business. In fact, the Uber Health platform has delivered more than 15,000 prescriptions in the past two years. According to Uber, the platform meets HIPAA requirements while partnering with other entities in health care.

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